At The Bargain Boyz, we are committed to providing a seamless shopping experience, which includes transparent and customer-friendly shipping and return policies.
Shipping Policy
Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Shipping Methods: We offer standard and expedited shipping options through reputable carriers to ensure timely delivery.
Shipping Rates: Shipping costs are calculated based on the weight, dimensions, and destination of the package. You can view the shipping charges at checkout before finalizing your purchase.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package’s journey.
Returns Policy
Eligibility: We accept returns within 7 days of the delivery date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items: Certain products, such as perishable goods, intimate apparel, and clearance items, are not eligible for return. Please refer to the product description for specific return eligibility.
Return Process:
Initiate a Return: Login to My Account and create a return request or contact our customer service team at https://topdealbargain.com/contact-us/ to request a return authorization.
Prepare the Package: Securely pack the item(s) in the original packaging, including all accessories and documentation.
Shipping: Ship the package to the provided return address using a trackable shipping method. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
Refunds: Upon receipt and inspection of the returned item(s), we will process the refund to the original payment method within 5-7 business days. Please note that shipping charges are non-refundable.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process to return the original item and place a new order for the desired item.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 7 days of delivery. We will arrange for a replacement or refund, including return shipping costs.
Contact Us
For any questions or assistance regarding shipping and returns, please reach out to our customer service team at https://topdealbargain.com/contact-us/.